FREE SHIPPING ON ORDERS OF $100.00 OR MORE.

Shipping charges are based on a per-box basis and will vary for each order. Items will be shipped United States Postal Service Priority Mail using the least expensive method.

We can also send packages using other express methods (e.g., UPS, etc.).

For orders containing multiple items, we will ship the least expensive method.

We ship in-stock orders Monday-Friday only. If we don’t have an item in stock, you will be notified via email. 

A separate charge will be entered for shipping on your credit card.

Sales receipts and customer copy of credit card receipt will be included in your merchandise package.

Once your package ships, it is the responsibility of the shipper for delivery; however, we will send you an email when it ships with the expected date of arrival.

If you require a “rush” or express shipping order or if you have questions concerning shipping charges, please contact us by phone (1-877-412-3720) or email at (customersvc@paintedponiesroundup.com).

REFUNDS and RETURNS

In the unlikely event that the items you ordered arrive damaged or are unsatisfactory, we ask that you send them back to us. Return shipping will be at consumer's expense. For a full money-back guarantee, the package must be returned within seven (7) days of receiving the item(s); otherwise, only an in-store credit will be given. Original shipping fees are not refundable.